Archive for March, 2013 Sort by: Most recent


Sentinel EMS 2.6 Installer Patch

This patch has been created to address an issue with the Sentinel EMS 2.6 Installer that can corrupt an installation when using the “change/modify” option.   Includes: Sentinel EMS 2.6 Patch ReadMe.pdf EMS2.6_DisableChange.bat The package can be downloaded from (DOC ID 20330)


Coming Soon: A New Technical Support Customer Portal

We’re excited to announce that SafeNet has developed a new and improved Technical Support Customer Portal. “We listened to what our customers were saying and our new platform is easy to use and includes many great self-service capabilities,” said Jack Waters, VP of Client Services. Our new customer portal will…


RTE fails to install: Error code 16 5 37xx 0

In case of error “Accessing the SYSTEM\CurrentControlSet\Control\VirtualDeviceDrivers…. ErrorCode: 16 5 37xx 0” Solution: Uninstall RTE using the cmdline installer command haspdinst –fr -purge Check from the registry if the key “SYSTEM\CurrentControlSet\Control\VirtualDeviceDrivers exists” (must not) Back up the registry Create the key “SYSTEM\CurrentControlSet\Control\VirtualDeviceDrivers” Reinstall the RTE


Why does the size of protected executable (64bit) decrease after applying Envelope to the unprotected one?

The size of protected application decreases because Envelope also applies compression while protecting the application. The Win32 engine also applies some compression that is ‘LZ’ compression however Win64 engine includes different compression algorithm. This is the reason why our protected x64 application is almost 1/3rd the size of the original…