LDK EMS 7.0 Installer patch

We have faced few issues with LDK EMS 7.0 installer where upgrade is from EMS 6.3-> EMS 6.4 -> EMS 7.0. Root cause of issue is, when upgrading to EMS 6.4 from EMS 6.3 registry keys was not cleaned up properly. Please note that the issue is NOT applicable when upgrading from 6.3 to 7.0 or 6.4 to 7.0 directly.

To resolve this issue, please run the following commands via command prompt with administrator privileges:

  1. REG DELETE HKLM\Installer\Products\FFDEE2829403D3041BD2F410DD0BF4BC /f
  2. REG DELETE HKLM\SOFTWARE\Classes\Installer\Products\FFDEE2829403D3041BD2F410DD0BF4BC /f
  3. REG DELETE HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\FFDEE2829403D3041BD2F410DD0BF4BC /f
  4. REG DELETE HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{282EEDFF-3049-403D-B12D-4F01DDB04FCB} /f
  5. REG DELETE HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{C5B52869-6522-43EE-974C-56425196539C} /f

Execute these commands before installing (upgrade) EMS irrespective of

-> If upgrade is for the first time OR
-> The upgrade tried earlier with issues