Issue while starting RMS LM on Windows

RMS Version tested:

RMS 8.6.1 on Windows Server 2012 R2.


Not able to start the service using (services.msc\ lservnt.exe –X start).


In case of Network Adapters, RMS has buffer length of only 64 characters for its friendly names.

Example: If there is a network adapter name whose length is more than 64 characters, RMS might have some issues in fetching the fingerprints and would crash while starting its service.


Change the Network adapter’s name to something which is smaller than 64 characters in length.