Below are some general checks:
- A working internet connection
- Master Wizard is not set to ‘always check online’ and port is open.
- No proxy is being used and proxy settings are turned off.
- Apart from all this if Master Wizard still shows only Offline Mode then this may be related to some old settings that still resides within the Master Wizard
Below steps should be followed to resolve this:
1) Open the toolbox
2) Go to settings
3) Press ’Clear connection history’
4) Restart the Master Wizard