Communication issues with YPS in Sentinel Cloud

Issue: — YPS Communication Failure:

 A communication error occurs, such as data post error or SSL certificate problem.

Causes

In case of YPS communication failure issues we can use curl.exe to check if the YPS address is reachable or not.

Note: Simply using ping against the YPS address doesn’t work.

Solution

The command that could be used as follows:

If proxy is NOT configured:

            curl.exe –v <YPS_Address> –cacert <path to SafeNetCA.crt>

If proxy is configured:

            curl.exe -v –x <Proxy_Address:80> <YPS_Address> –cacert <path to safeNetCA.crt>

curl.exe is an open source and could be downloaded easily.

Following is the download link-

  • 32-Bit version : http://winampplugins.co.uk/curl/curl_7_49_1_openssl_nghttp2_x86.7z
  • 64-Bit version : http://winampplugins.co.uk/curl/curl_7_49_1_openssl_nghttp2_x64.7z