Recently we published RTE 7.54 on Windows Updates.

Few customers reported the following small issue when doing the upgrade (we had RTE 7.41 before and now RTE 7.54).

Issue: During the upgrade, haspdlock.sys driver might not be properly updated.

As a consequence, HASP4 protected application (which still relies on hardlock.sys to access the legacy dongle) fails to find the dongle.

We can quickly confirm it by running cmd-line command which shows hardlock.sys not running:

 1

Solution: Reboot the machine. Or try first to restart hardlock.sys via CMD Prompt with Admin permissions:

2

We suspect that the reason for this is OS delays the stop of the old hardlock driver, and thus the start does not occur.