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Coming Soon: A New Technical Support Customer Portal

We’re excited to announce that SafeNet has developed a new and improved Technical Support Customer Portal. “We listened to what our customers were saying and our new platform is easy to use and includes many great self-service capabilities,” said Jack Waters, VP of Client Services. Our new customer portal will…

 

SuperPro Support for C++ Builder 10 with Windows 10 Spring Creator Upgrade (build 1803)

We have released a new SuperPro 32bit Library version7.1.0.12 in OMF format for C++ Builder. (Previous 7.1.0.12 package for Visual Studio is in COFF format) Here is the direct download link for the same: https://supportportal.gemalto.com/csm?id=kb_article&sys_id=fd924f9bdb5e970cd298728dae9619eb   Software Compatibility: – Windows 7 and above (including Windows 10 version 1803). The enhancements…

 

Sentinel EMS 2.6 Installer Patch

This patch has been created to address an issue with the Sentinel EMS 2.6 Installer that can corrupt an installation when using the “change/modify” option.   Includes: Sentinel EMS 2.6 Patch ReadMe.pdf EMS2.6_DisableChange.bat The package can be downloaded from http://c3.safenet-inc.com (DOC ID 20330)

 

SuperPro dongles are not detected with Windows 10 Spring Creator Upgrade (build 1803)

We have now provided a fixed SuperPro Library for this issue. Here is the direct download link that can be shared with SuperPro Customers: https://supportportal.gemalto.com/csm/?id=kb_article&sys_id=7183c7fadb061bc4d298728dae9619a3 This package includes the Sentinel SuperPro client library version 7.1.0.12. Software Compatibility: – Visual Studio 2005 and above – Windows 7 and above (including Windows…

 

The End of Sale date for some serial, parallel, and PCI card form factor of Hardlock and HASP4 products is June 15, 2016

The below list of products represent configurations of the serial, parallel, and PCI card form factor of Hardlock and HASP4 family.This End of Sale notice affects the following products: 948-006519-001 948-006667-001 948-007428-001 948-007430-001 948-007535-001 948-002844-504 948-007439-001 948-009485-001 This End of Sales announcement does not constitute a discontinuation of the Hardlock…

 

Sentinel Fit 1.4.3 Released

We are happy to announce the release of Sentinel Fit 1.4.3. Main Features :   Enterprise EMS as-a-Service – Sentinel Fit will only be delivered with EMS Enterprise delivered as a service.     Quantity – Ability to have EMS control a pool that can be partially activated. Specifically for…

 

Language Packs for the Sentinel LDK vendors – 7.4

The Language Packs for the Sentinel LDK vendors version 7.4 are now available for download from Sentinel Customer Community. The Packs are available in Japanese, Chinese and German languages. Please refer to the readme included in the packages, available at http://www.sentinelcustomer.safenet-inc.com/sentineldownloads/?s=&c=all&p=all&o=all&t=Language+Packs&l=all

 

Sentinel Fit v1.1

We are glad to announce that Sentinel Fit 1.1 is now available in GA The previous process for delivering evaluation versions of Sentinel Fit 1.0 has now been replaced by a new process which is based on entering an order – for both evaluation and subscription.   Sentinel Fit 1.1…

 

Sentinel Fit v1.2

We are glad to announce that Sentinel Fit 1.2 has been released and is now available for download: This is a minor release that enhances EMS Enterprise to support Sentinel Fit AES-based license signing. Compared to RSA-based signing (which remains the default) footprint is reduced significantly, making Sentinel Fit suitable…

We are happy to announce that Sentinel Fit 1.3 has been released to GA. Sentinel Fit 1.3 is a release focused on maturing and improving the product quality; there are no new features as such. The priority was focused on fixing EMS installation/upgrade behaviour for those customers who are using…